ESP’s managing consultant has been designing EMEA service supply chains for global technology brands for 30 years, pressing supply chain vendors towards solutions of genuine shared ownership.
Despite the evolution of Global 3pl into Service Supply Chain design and management it can still prove difficult for Global Technology organizations to respond quickly enough to enter new emerging markets often because they have neither Import export compliant knowledge or importer of record representation in the target geographies concerned.
Whilst your 3PL or Distributor network may want to assist you to a solution it is often a long and painful process which only starts when the requirement is realized at the eleventh hour of implementation causing, at best, delays to your service launch, higher costs service from centre solutions & missed SLA’s & at worst lost sales through poor support.
ESP’s IOR & Compliance solutions provides either you or your 3PL with a formal Import Export Compliance Study for your Product & Parts destined for the applicable country and Importer & exporter of record services for the assessed parts.
ESP’s Compliance Assessment process will provide all the required import compliance strategy, documentation, certification, licences and permits and a line item guide to taxation, to support both your import & RMA return flows.
ESP will also engage with your vendors to project manage the implementation of the IOR EOR solution your service supply chain to completion.
ESP will then act as a permanent 3rd party compliance & performance management point of control for as long as your solution is required in all of the applicable geographies.